CppCon 2025 Engineers Are Users Too: Case Study in Design Thinking for Infrastructure -- Grace Alwan
Registration is now open for CppCon 2025! The conference starts on September 13 and will be held in person in Aurora, CO. To whet your appetite for this year’s conference, we’re posting some upcoming talks that you will be able to attend this year. Here’s another CppCon future talk we hope you will enjoy – and register today for CppCon 2025!
Engineers Are Users Too: A Case Study in Design Thinking for Infrastructure
Tuesday, September 16 15:15 - 16:15 MDT
by Grace Alwan
Summary of the talk:
Bringing together strong engineering skills with a foundation in UX Design can open unexpected doors—especially in fields like infrastructure, where there are few engineers trained in design. As a software engineer on an infrastructure team at a fintech company, I work on low-level systems that power how engineers manage compute at scale. But it’s my background in UX and human-computer interaction that’s made me an invaluable asset. By applying design thinking to infrastructure – through prototyping, user interviews, and iteration – I transformed a complex internal workflow and quickly became a subject matter expert.
This talk will walk you through that journey and give you the tools to be a design trailblazer in your own career. You'll leave with practical techniques for integrating empathy and user-centric thinking into deeply technical work—and insights on how expanding your skillset can accelerate your growth as a C++ or systems engineer.
Grace Alwan graduated from Stanford University in 2023, where she got her BS and MS in Computer Science specializing in Human-Computer Interaction. She is now a software engineer in the Technology Infrastructure org at Bloomberg, where she works on cluster and host management.